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Shipping & Returns Shipping & Returns
Shipping:
We usually process orders the same business day, if received before 4 PM Mountain Time.

Please note that serial number delivery is NOT automated. If you need your serial number(s) before the end of the current business day, you can call us during our normal business hours.

The software itself can be downloaded from this website by downloading the demo version of the program and then using the software serial number to unlock the full functionality.

Return Policy:
If not completely satisfied with any item, within 30 days, we will refund the purchase price. Shipping and handling charges are not refundable.

To request a refund, return the product in the original packaging, if applicable. For software returns, also provide written confirmation that all copies of the software have been uninstalled and that all copies of the software serial number have been destroyed. This includes any emails which contain the software serial number.


How to Prevent a Software Return:
  • Review Product Info - Carefully review the product information and screen shots on this website to make sure the features meet your needs and hardware, if applicable.
  • Review Software Requirements - Make sure the software will work with your computer setup.
  • Review Hardware Requirements (if applicable) - Make sure the software will work with your hardware devices.
  • Download the Demo Program - This will allow you to evaluate the software first-hand, so you can see if it meets your needs.
  • Don't Rush - It takes time to evaluate some types of race software and to practice with it. If your race is coming up very soon, it may be best to wait until next year.

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FAQ Categories
General (5)
DerbyDMV (8)
GrandPrix Race Manager->
RaceFX->
RaceReplay (7)
What's New?  Click here to see more
Replacement CD for DerbyDMV
Replacement CD for DerbyDMV
$5.00
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